19th Ave New York, NY 95822, USA

Amplify your mission;

Fulfill your purpose.

Amplify your


Fulfill your


The Center for Excellence trains, develops, and provides specialty certifications for YOU and YOUR agency.

What will Center for Excellence certification and education mean to you?

Easy access to performance-improving education in community-based care was previously challenging, inconsistent, and expensive.  All too often, training, resources, and programs focus on the tools you use instead of the skills you and your organization need to succeed.

CHAP CFE has removed these barriers.

Just as we use standards to empower agencies to deliver patient-centered care, the CHAP Center for Excellence uses a consistent framework to educate, train, and certify people.

Our learning hub and program standards empower you to achieve the highest quality care, run the most efficient businesses, and grow your organization.  Our learning solutions include:

  • Strengthen internal operations and leadership fundamentals – increasing stability
  • Execute continuous quality improvement techniques and systems
  • Manage and design tactics to improve consumer safety, satisfaction, and outcomes
  • Differentiation and credibility for your referral sources that helps you grow
  • Turn-key, cost-effective training resources at your fingertips for critical clinical and regulatory topics
  • Improve care delivery and clinical knowledge
  • Build your reputation through consistency and excellence
Is your clinical/specialty program getting the recognition it deserves?

The expectation of clinical excellence continues to rise in community-based care.  A successful program could mean improvements in quality of care, more success with payment models, and predictable growth from referral sources. In contrast, an unsuccessful program could lead to clinician/caregiver dissatisfaction, inefficiency, and unreliable outcomes.

CHAP CFE Disease Program Certifications give you what you need to build and maintain a successful specialty disease program.

Expertly trained caregivers delivering evidenced-based clinical protocols leads to success.

  • Standards provide the foundations of a quality program enabling implementation and scale.
  • Strengthen the pillars of your program to improve quality care.
  • Use your certification to differentiate your program from your competition.

Discover your learning solutions

Career Specific Certifications

Our certification programs enhance your knowledge, improve your business performance, and set you apart from your competitors. Whether you are new to the industry or are a seasoned professional, our workshops keep you engaged and provide you with the skills and information you need to take your career to the next level.

On-Demand Learning

Our goal is to support your learning needs on all platforms and bring learning that fits your needs and busy schedule. We are proud to partner with Home Care Pulse and bring you a la carte learning options perfect for community-based care.

Disease Program Certifications

Specialty certifications provide customized care to patients with specific diagnoses and differentiate your organization. These certifications include standards and guidance written and vetted by clinical industry experts and reviewed by specialty physicians for each disease state. A certified disease program demonstrates your commitment to the highest standards and quality to your customers, referral sources, and patients.

Solutions that help you lead with quality, operate efficiently, and grow your organization. 

We know the community-based care industry.

Our Training Facilities

San Diego Training Facility

The Center for Excellence training headquarters in downtown San Diego houses our state-of-the-art workshop space that provides a great learning environment. Built in 1913, the fully renovated space is the perfect mix of old-world charm blended with all of today’s modern amenities. Located in the Marina District, we’re walking distance to an eclectic mix of restaurants and shops and just a quick ride to gorgeous San Diego beaches.

Arlington Training Facility

Located just minutes from the DCA airport in the heart of the Courthouse district of Arlington is the CHAP corporate office and training center. This beautifully equipped training site has all the amenities needed for a comfortable and collaborative learning environment. Discover American history, easy access to museums and monuments, friendly walkable neighborhoods, lush green spaces, and beautiful waterfront views.

Frequently asked questions

CHAP has always set the standard for quality, and the Center for Excellence training and certification services follow that model. It adds credibility and sets the bar for others to attempt to match. It makes you more valuable to your agency, more marketable to employers or customers, and a unique resource to your referral sources. In addition, successful completion will earn you certification credentials that you can use in your marketing.

Our certification programs are 2-3 full days of interactive, experiential learning. We include take-home materials to continue your learning beyond the official training to support you as you put your skills into action. We provide you with a certificate, credentials, and a certification seal to add to your LinkedIn profile, business cards, and digital signature.

Our workshops are provided in intimate settings with limited participants so our facilitators can focus on each individual’s needs. We include breakfast, lunch, and refreshments for all training days and have negotiated hotel rates to keep your travel costs as low as possible.

You will receive a copy of the standards and the evidence required to demonstrate that your program meets the requirements. A CFE employee will review your documentation and perform interviews to certify your program.

Signing up is easy. Start here.

Our small class sizes and ample training space allow for appropriate social distancing. We also follow CDC guidelines for cleaning before and after workshops.

Questions? We’re here to help you navigate.  Call us at 619.800.7255

We are ready to help you amplify your mission and fulfill your purpose.

619.800.7255 | CFE@CHAPINC.ORG