Daniel Stephens has led a large sales team across fifteen states to quadruple annual revenue in Home Health and Hospice. His unique approach to business development ensures that the pursuit of new business is strategic, qualified, and ethical. He creates strategies and plans that set the standard for excellence across industries.
Stephens enjoys helping community-based healthcare advocates increase their impact and ability to help more patients receive care. He is passionate about helping healthcare leaders grow their businesses and advance their mission through strategy, innovation, and efficiency.
All this is possible through his extensive experience in business development leadership and sales experience in the healthcare industry, focusing on DME/respiratory, home infusion, home health, hospice, and palliative care.
Dr. Jennifer Kennedy has served as the Senior Director of Quality & Regulatory for the National Hospice & Palliative Care Organization and has been with the organization since 2006. She has 35+ years of experience as a leader and nurse in diverse healthcare settings and has worked in hospice and palliative care for the last 20+ years.
Dr. Kennedy leads the CHAP quality team and interacts with CMS related to regulatory and quality issues. Kennedy serves as faculty at national and state conferences, is widely published in medical trade journals, contributes to and reviews health care published materials, and teaches graduate healthcare administration courses at the university level.
She is also a member of the ANA’s national palliative nursing task group and has been honored by the UK’s St. Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative Care Nursing Project.
Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for a national Hospice and Home Health provider in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist, connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
Kassi Ellison is responsible for identifying new opportunities for CHAP and the Center for Excellence while working with internal and external stakeholders to align resources and ensure that systematically we are positioned to pivot into emerging directions.
Ellison has been in the healthcare industry for over 15 years as a business development executive, primarily focusing on home health and hospice. Most recently, she maintained oversight of 16 locations and led a team of 45 business development representatives to achieve goals in Texas, Arizona, California, and Oregon.
During her career, she uncovered and maximized opportunities that grew average daily census from 32 to over 650 in her region for a national hospice provider.
Ellison has extensive experience targeting facility contracts, creating managed care opportunities, and earning key preferred provider relationships.
Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has required community-based healthcare services for loved ones, Stanford understands the importance of high-quality care and services.
Stanford personally experienced how education and training can transform an individual’s life and the lives of those they touch. Working as an educator in community-based healthcare for nearly a decade, she greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job.
With a Master’s Degree in Adult Learning, she develops workshops and e-learning for healthcare professionals and focused training for community members. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.
Bobbie Warner, CHAP Director of Education, found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.
Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020.
She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.
Gabriela Flores discovered her passion in healthcare by helping patients, referral sources, and community partners connect with home health and hospice care.
Flores has experience in business development, marketing, and has served as a community liaison in the home health and hospice industry. She uses her expertise in the industry to help educate customers about home health and hospice.
As a Customer Advisor, Flores empowers healthcare professionals to achieve their mission by advising them on community-based healthcare learning solutions that meet their personal and agency needs.